Service partnerships
Managing Partnerships
Classroom and asynchronous e-learning
Foster collaboration across diverse backgrounds and perspectives.
Wizlearn Academy
WSQ & workplace training courses
Explore selected courses from Wizlearn Academy covering service excellence, leadership and innovation. Visit each course page for the latest course details, course fees, duration, upcoming class schedules, training venue or delivery mode, funding information, eligibility requirements and registration details.
Our courses
Explore current course options
These selections link directly to the Wizlearn Academy catalogue. Dates, availability, fees and funding details are maintained on each course page.
Inclusive service
Managing Diversity
Classroom and asynchronous
Work with colleagues and customers across different backgrounds and perspectives.
Leading service teams
Service Leadership
Classroom and asynchronous e-learning
Build customer-centred teams and elevate performance.
Manpower optimisation
Ace Your Team Setup & Performance
Classroom and asynchronous e-learning
Engage employees, strengthen teams, and elevate productivity.
Innovation practice
Innovate Products & Services
Asynchronous and synchronous
Innovate products and services to create greater customer value.
Service operations
Power Up Your Customer Service Operations
Classroom and asynchronous e-learning
Transform service operations to deliver better customer experiences
Service quality
Customer Service Analysis
Classroom and asynchronous
Transform customer insights into better service experiences.
Service recovery
Ramp Up Your Service Recovery
Classroom and asynchronous e-learning
Strengthen service delivery through continuous improvement.
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About the Academy
Training for workforce and career growth
Wizlearn Technologies has over 25 years of experience in training and learning solutions. Since 2020, we have been a registered training provider, offering both WSQ and non-WSQ training programmes to support workforce development, professional growth and lifelong learning.
WSQ programmes
Industry-relevant skills
Our WSQ training programmes are designed to develop industry-relevant skills and competencies, supporting learners in their career and workplace development.
Non-WSQ programmes
Shaped around your needs
Designed to meet the specific needs of organisations and individuals, including professional development, business and management, digital skills, workplace skills, leadership, customer service and other industry-relevant training.
Flexible delivery
Classroom, blended or digital
Programmes can be delivered through classroom, blended or digital learning formats, with selected programmes also available for customisation to meet specific organisational requirements.
Through our combination of WSQ and non-WSQ training, we support organisations in developing their workforce while helping individuals build practical skills and capabilities for the evolving workplace.
Have a question about a course?
Talk to our Academy team about course dates, delivery formats and registration.